About Us

We provide Respite Care to family caregivers to allow
you to have some very important time for yourself.

Exciting news! We are so pleased to share that many of our caregivers are Certified Dementia Care Providers! Our caregivers took an in-depth training program in dementia care through Dementia Solutions.  We were the first Home Care Company in BC to raise the standards and have the majority of our caregivers take this important training to enhance their skills in delivering the best practices in dementia care.  We couldn’t be more proud of our amazing team!

Who are we?

Our Caregiving services make it possible for the elderly or people with disabilities to maintain as much independence as possible by providing home assistance and companionship.  We lift spirits and make your Heart smile by lending a Helping Hand.

Whether you need our services for a few hours, a day, a week or by the month – we are here to help.

Our focus is to make you as happy and as comfortable as possible, we want to build a long term relationship with you, so once you become a Helping Hands & Heart client you will be contacted every month to make sure you are happy with our service and your Caregiver.  We want you to look forward to our visit.

What we stand for

Our mission is to provide you with loving care, to lift your heart and bring a smile to your face.

A word from the Owner 

My name is Karen and I was born in Wales, UK.  I have been living in Canada for almost 20 years and just love it here, as I always say, this is my chosen home!  Up until now I have never thought that my parents would get old.  My Dad has always been so active, even falling from the roof and 2 hip replacements later he was still on the go and helping the old lady down the road as he would put it (he was 75 and she was 88).  However, the time has come when the pain in his hips is starting to slow him down.  He is finding it increasingly harder to even mow the lawn or bend down to put his shoes and socks on.  I just so wish I could pop over and cut the hedge for him, mop the floor for my Mum or even help them with emails or the digital camera.

It was from this thought, and my love for seniors and helping people, that I came up with the idea of Helping Hands & Heart.  I remember, even as a child, I would pop in to chat with seniors that I had waved at every day walking home from school.  I loved their wisdom, their life experiences and their stories.  This is my passion!  This is what makes My Heart Smile!   I hope I can do the same for you.

 — Karen Mann, Owner and Founder

The following video is so funny. It’s not my Mum & Dad trying to figure out the computer, but it very well could be!  That is why I am also offering basic computer training as one of the services we can provide.

Exciting news! We are so pleased to share that many of our caregivers are Certified Dementia Care Providers!