(604) 785-5355 | Text Us | info@handsandheart.ca

Your Loved One Deserves to Stay Home. We Make It Possible.

Since 2012, we've matched families with compassionate, fully bonded caregivers tailored to their unique needs. From a few hours a week to 24/7 live-in care across Greater Vancouver.

Get Your Free Care Plan (604) 785-5355

Trusted since 2012  ·  No contracts  ·  Free consultation

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Compassionate caregiver helping a senior at home
Our Services

How We Can Help

Helping Hands & Heart is committed to the highest level of service we can provide. Our service is available as often as you like. We provide care from 2 hours to 24 hours a day - and it could be every day or once a month. You don't have to lock into a rigid contract; we are very flexible so we can change the hours and frequency to suit your needs.

Companionship Care

Companionship Care

Companionship and conversation, go for a walk or coffee, play games or cards - helps keep the mind active as well as exercise and socialization.

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Personal Care

Personal Care

Assist with bathing, grooming, dressing and toileting. Help with hair, make-up and nails. Medication reminders, morning wake-up and evening tuck-in.

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Housekeeping & Meal Prep

Housekeeping & Meal Prep

Buy groceries, go shopping and run errands. Meal planning & preparation. Laundry and ironing. Housekeeping and organizing. Check food items for expiration dates.

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Transportation & Errands

Transportation & Errands

Accompany to doctors, hospital and other appointments. Visit friends or relatives. Buy groceries, go shopping and run errands. Transportation to wherever you need to go.

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Respite Care

Respite Care

We provide Respite Care to family caregivers to allow you to have some very important time for yourself. We step in so you can rest, recharge, and return with renewed energy.

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Technology & Activities

Technology & Activities

Computer assistance - e-mails, pictures, Facebook, etc. Craft activities (helps keep the mind active as well as hand and finger dexterity). Read books, letters or religious material. Work on your Bucket List!

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Alzheimer's & Dementia Care

Alzheimer's & Dementia Care

Many of our staff are Certified Dementia Care Specialists. We are so pleased to share that our caregivers took an in-depth training program to provide the best possible care.

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24-Hour & Live-In Care

24-Hour & Live-In Care

Our service is available as often as you like. We provide care from 2 hours to 24 hours a day - and it could be every day or once a month. We are very flexible.

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Post-Operative & End of Life

Post-Operative & End of Life

Post-operative care and end of life care. We provide compassionate support during these important transitions for you and your family.

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Disability Support

Disability Support

Comprehensive in-home care for individuals with disabilities. Daily activities, mobility, and independence building.

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Medication Management

Medication Management

Medication reminders, organizing pillboxes, coordinating with pharmacies, and tracking schedules.

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Overnight & Weekend Care

Overnight & Weekend Care

Trained caregivers available for nights, weekends, and holidays when you need support most.

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Not sure which service is right? We'll help you find the perfect fit.

Get a Free Care Assessment
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Caregiver sharing a warm moment with a senior client
Compassion First
Our Story

Our Focus Is to Make You Happy and Comfortable

We've been making it possible for the elderly and people with disabilities to live independently and comfortably in their own homes since 2012. Over a decade of lending a Helping Hand — lifting spirits and making Hearts smile across Greater Vancouver.

Whether you need our services for a few hours, a day, a week or by the month - we are here to help. Once you become a Helping Hands & Heart client you will be contacted every month to make sure you are happy with our service and your Caregiver. We want you to look forward to our visit.

Over a decade of trusted care since 2012
Serving Greater Vancouver & Tri-City area
Friendly, compassionate caregivers
Free consultation for every client
Book a Free Consultation
Getting Started

How It Works

Our client's happiness is of the utmost importance to us so we provide a Free Consultation in your home in order for us to match the specific needs and personality of your loved one to one of our Caregivers.

1

Call Us Anytime

We're always available to take your request. Speak to a real person who cares about your situation.

2

Free Consultation

We provide a Free Consultation in your home to match the specific needs and personality of your loved one to one of our Caregivers.

3

Care Begins

Your dedicated caregiver arrives and becomes a trusted part of the family.

Start Step 1 - Call Us Now

Or request a callback and we'll reach out within 2 hours.

Why Choose Helping Hands & Heart?

Same Caregiver Guarantee

We guarantee you will be serviced by the same dedicated staff - ensuring familiarity and a strong bond.

Bonded & Insured

Our team undergoes comprehensive background checks, credential verification, and are fully bonded and insured.

Available 24/7

Our Caregivers are friendly, compassionate, and available 24 hours a day, 7 days a week to help you.

Custom Care Plans

We provide a Free Consultation in your home to match the specific needs and personality of your loved one.

Testimonials

What Families Are Saying

"The caregiver they matched with my mother was absolutely wonderful. She treated her like her own family."

MS
Margaret S.Burnaby, BC

"After my father's hip surgery, Helping Hands provided 24/7 care that gave us complete peace of mind."

DL
David L.Coquitlam, BC

"Their respite care gave me the breaks I desperately needed while knowing Mom was in great hands."

SK
Susan K.Surrey, BC
Join Families Who Trust Us

Need Care This Week?

Don't wait. Every day matters. Our compassionate, fully bonded caregivers are ready to help your family right now.

(604) 785-5355 Book a Consultation
Service Areas

We Will Come to You!

Helping Hands & Heart provides Caregiving services across the Lower Mainland. We group our dedicated caregivers by region to ensure timely, localized support for your family.

Discuss Your Location

Vancouver & North Shore

Vancouver, North Vancouver, West Vancouver

Burnaby & Tri-Cities

Burnaby, Coquitlam, Port Coquitlam, Port Moody, New Westminster

Fraser Valley & South

Surrey, Langley, White Rock, Delta, Richmond, Pitt Meadows, Maple Ridge

Get In Touch

Ready to Get Started?

For further information on our services or to arrange for your FREE Consultation please contact us by phone, email, or by using the form below. We look forward to lending you a Helping Hand.

Request a Free Consultation

Takes 30 seconds · No obligation

Your information is secure and will never be shared.

Frequently Asked Questions

How much does in-home care cost?

Our services vary in price depending on the level of care required and the frequency of visits. We offer a complimentary consultation to assess your needs and work with you to balance your budget. Contact us for a personalized quote.

Do I need to sign a long-term contract?

No. You don't have to lock into a rigid contract; we are very flexible so we can change the hours and frequency to suit your needs. Our service is available as often as you like. We provide care from 2 hours to 24 hours a day - and it could be every day or once a month.

What if I need help outside of business hours?

All our Caregivers are available 24 hours a day, 7 days a week to help you. We're always available to take your request.

View All FAQs
Will I have the same caregiver every visit?

Yes, we strive to provide consistent care with the same assigned caregiver. If your caregiver isn't available, we'll ensure a suitable replacement that meets your needs.

Do you conduct background checks?

Absolutely. All our caregivers undergo comprehensive criminal background checks, reference checks, and credential verification. We ensure every caregiver is fully bonded and insured.

Are your services only for seniors?

While our specialty is senior care, we also assist with disability care, post-operative care, and more for people of all ages. Please contact us to discuss your specific needs.

How quickly can care start?

In many cases, we can begin providing care within 24 to 48 hours of your initial consultation. We understand that care needs can arise urgently, and we prioritize getting your loved one the support they need as quickly as possible.

Phone Line Hours

Monday - Friday 8 AM - 8 PM
Saturday 9 AM - 5 PM
Sunday & Holidays By Appointment
Care services available 24/7 - our caregivers are always on call, day and night.

Call Us

(604) 785-5355

Email Us

info@handsandheart.ca

Service Areas

Vancouver, North Vancouver, West Vancouver, Burnaby, Coquitlam, Port Coquitlam, Port Moody, New Westminster, Pitt Meadows, Maple Ridge, Surrey, Langley, White Rock, Delta, Richmond

Join Our Team

Looking for a Career in Caregiving?

If you're an experienced, caring, and dedicated individual with a desire to help others then you should think about becoming a certified Helping Hands & Heart Caregiver.

Competitive pay rates
Flexible scheduling
Training & development
Supportive team environment
Apply Today

Please send all career inquiries to careers@handsandheart.ca. Our phone line is reserved for clients and families in need of care.